Emergencies Phone Jhelp.com (tel 0120-461997, www.jhelp.com ) for a 24hr English-language toll-free service, or try the English-language helpline of Tokyo Metropolitan Police on tel 03/3501-0110 (Mon-Fri 8.30am-5.15pm). Tokyo English Life Line (TELL; www.tell.gol.com ) provides telephone counselling on their helpline (tel 03/3968-4099; daily 9am-4pm & 7-11pm).